ww777 Privacy Policy — Your Data, Our Responsibility

When you register an account, complete identity verification, make a deposit, or contact support, you provide us with data that may include:

• Full name, date of birth, and residential address
• Bangladeshi mobile number and email address
• Government-issued photo ID (National ID card, passport, or driving licence)
• Payment method identifiers (e.g., registered bKash or Nagad number, last four digits of a payment card)
• Communications sent to ww777 support, including the content of support queries and complaint records

When you access or use the Platform, technical data is automatically collected by our systems. This data is used to operate, maintain and secure the Platform and does not on its own identify you by name. It may include:

• IP address and approximate geographic location derived from it
• Device type, operating system, browser type and version
• Session data: pages visited, time on page, click paths, game sessions started and completed
• Cookie and local storage identifiers (see Cookies section below)

ww777 works with third-party service providers including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification providers, fraud detection services, game content providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Spribe and Ezugi) and analytics providers. These providers may share data with us that is necessary for the performance of their services — for example, a payment confirmation from bKash or a verification result from an identity check provider. All such providers are required by contract to handle data securely and in compliance with applicable data protection law.

We use your registration data to create and manage your ww777 account, to authenticate your identity when you log in, to process your deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods, to credit winnings to your account, and to deliver the gaming services you have requested. This processing is necessary for the performance of your contract with ww777.

ww777 is required by law to verify the identity and age of its Players (KYC — Know Your Customer) and to monitor for suspicious transactions as part of its anti-money-laundering (AML) obligations. The personal data you provide during registration and verification — including your ID documents and proof of address — is used solely for these compliance purposes and is handled with strict access controls. ww777 may be required by law to report certain information to relevant regulatory or law enforcement authorities; in such cases, data will be disclosed as legally required.

We use technical data (including IP addresses, device fingerprints and session data) and account behaviour data to detect and prevent fraudulent activity, account takeover attempts, bonus abuse, money laundering and other prohibited conduct. This processing is based on ww777's legitimate interests in maintaining a fair, safe and secure Platform for all Players.

When you contact ww777 support, we use the information you provide — along with your account and transaction history as relevant — to resolve your query or complaint. We may also contact you by email or mobile number to deliver transactional communications such as deposit confirmations, withdrawal notifications, account verification requests, and critical security alerts. Marketing communications will only be sent where you have provided explicit consent, and you may withdraw consent at any time by contacting support.

To process your deposits and withdrawals, ww777 shares the minimum necessary transaction data with the relevant payment provider — for example, bKash, Nagad, Rocket, Upay, Visa or Mastercard. These providers process this data under their own privacy policies and in accordance with applicable financial regulations. ww777 does not store your full payment card number or bKash/Nagad PIN.

To fulfil its KYC and AML obligations, ww777 may share identity document data and other verification information with specialist third-party identity verification providers. These providers are contractually obligated to use this data only for the stated purpose and to apply appropriate security measures. ww777 may also be legally required to disclose Player data to regulatory authorities, law enforcement agencies or courts — in such cases, disclosure will only be made to the extent required by law.

The games available on ww777 are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi. When you play a game, limited technical session data (such as a session token and game result data) is exchanged with the relevant game provider to facilitate gameplay and record results. This data does not include your full name, payment details or ID documents. Each game provider operates under its own data processing agreements with ww777 and is contractually bound to use this data only for the purposes of providing and auditing the game service.

All data in transit between your device and ww777 servers is encrypted using SSL/TLS. Sensitive data at rest is stored in encrypted form using industry-standard encryption algorithms. Access to production systems and databases containing personal data is restricted to authorised personnel only, and all access is logged and audited. ww777 conducts regular security reviews and vulnerability assessments of its Platform infrastructure.

The security of your ww777 account also depends on the strength and confidentiality of your password and any 2FA credentials you use. ww777 strongly recommends using a unique, strong password for your ww777 account that you do not use for any other service. You should never share your ww777 login credentials with anyone. If you suspect your account has been accessed without your authorisation, you should change your password immediately and contact ww777 support.

You have the right to request a copy of the personal data ww777 holds about you, together with information about how that data is used and with whom it has been shared. We will provide this in a structured, commonly used and machine-readable format where technically feasible.

If any personal data ww777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For some data fields (such as your registered mobile number or email address), you may be able to update these directly in your account settings. For other data — particularly identity verification data — corrections must be submitted via ww777 support together with appropriate documentary evidence.

You have the right to request the deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and there is no other lawful basis for continued processing. However, this right is subject to important limitations: ww777 is required by applicable financial regulations and AML law to retain certain Player data (including transaction records and identity verification documents) for a minimum period of 5 years following account closure, regardless of any erasure request. Data that must be retained for legal compliance purposes cannot be deleted within that retention period.